Frequently asked questions

Pricing is based on the number of bedrooms, bathrooms, square footage, and any selected add-ons (like fridge, oven, or laundry services).

Call or submit a request online and we will arrange a free detailed quote so you know exactly what to expect.

Standard Cleaning covers regular upkeep like dusting, vacuuming, mopping, and cleaning bathrooms and kitchen surfaces. Deep Cleaning goes further, including inside appliances, detailed bathroom scrubbing, wiping blinds, door frames, vents, and all high-touch areas.

No, our team brings all the professional cleaning supplies and equipment needed for every job. If you prefer we use your personal products (for allergies, eco-reasons, etc.), just let us know before your appointment.

No, you don’t need to be home. Most clients provide entry instructions, garage codes, or leave a key in a safe place. If you prefer to be home, that’s perfectly fine too — we’ll work around your schedule.

We recommend removing personal items from floors, counters, and surfaces to allow our team to clean efficiently. There’s no need to tidy up extensively — just clear clutter so we can focus on detailed cleaning.

Your satisfaction is 100% guaranteed. If anything doesn’t meet your expectations, contact us within 48 hours and we’ll send a cleaner back to fix it — no questions asked.

We offer both! In addition to homes, we provide professional cleaning for offices, retail stores, salons, and small commercial spaces

You can pay with bank transfers, cash, Zelle and CashApp.

No — we believe in transparent, upfront pricing. The only additional costs would be for optional extras you choose.

Yes, we can use eco-friendly and non-toxic cleaning products upon request. These products are safe for children, pets, and sensitive surfaces.

Tipping isn’t required but always appreciated if you feel your cleaner did an excellent job.

We recommend booking 4–5 days in advance, but same-day appointments are sometimes available depending on our schedule. The earlier you book, the more flexibility we have to meet your preferred time.

Yes! We offer: Weekly cleaning: 20% off, Bi-weekly cleaning: 15% off, Monthly cleaning: 10% off. Recurring clients also enjoy priority booking and guaranteed time slots.